Effective date: 1 February 2026. Your privacy and data security are important to us.
PRYVONA TRADING PRIVATE LIMITED ("PRYVONA", "we", "us", "our") values your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard the information you share with us when you visit our website, submit an inquiry, or otherwise engage with PRYVONA TRADING.
We collect the following categories of information: • Contact details voluntarily submitted via our inquiry forms — name, company name, mobile number, email address. • Commercial information you provide — product of interest, required quantity, delivery location, message / requirement. • Technical & usage data — IP address, browser type, device type, pages visited, referring URLs and timestamps, collected automatically when you visit the Site. • Communication logs — record of emails, WhatsApp messages and phone calls between you and our team for service quality and audit.
Information collected is used strictly for legitimate business purposes including: • Responding to your inquiries, preparing and dispatching quotations, and fulfilling your orders. • Coordinating logistics, dispatch and after-sales support. • Sending you product updates, price notifications and trade communications relevant to your business (you may opt-out at any time). • Complying with applicable legal, regulatory and tax obligations under Indian law. • Improving the website, analytics and customer experience.
We do not sell, rent or trade your personal information. We may share limited information with: • Logistics, transport and warehousing partners — solely to fulfil dispatch & delivery. • Payment processors and banks — for invoicing and receipt of funds. • Government, tax and regulatory authorities — where legally required. • Our internal staff and authorized personnel — on a strictly need-to-know basis.
The Site may use first-party cookies and standard web analytics tools to understand visitor behavior, improve usability and measure marketing performance. You may disable cookies via your browser settings; however, some features of the Site may not function optimally without them.
We retain personal information only as long as is necessary for the purposes set out in this policy, or as required by applicable law (typically 7 years for tax & accounting records under Indian regulations). Inquiry data may be retained for ongoing trade and audit purposes.
We follow reasonable industry-standard administrative, technical and physical safeguards to protect your information from unauthorized access, alteration, disclosure or destruction. Access to our admin systems is restricted to authorized personnel, secured via encrypted credentials and session-based authentication. Despite our efforts, no method of transmission over the internet is 100% secure.
Subject to applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023), you have the right to: • Access the personal data we hold about you. • Request correction of inaccurate or incomplete data. • Request deletion of your data, subject to legal retention requirements. • Withdraw consent at any time for marketing communications. To exercise any of these rights, write to us at pryvonatrading@gmail.com from your registered email address. We will respond within 30 working days.
The Site may contain links to third-party websites (including WhatsApp). PRYVONA TRADING is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of such third parties separately.
When you click on our WhatsApp links or call buttons, you will be redirected to WhatsApp's platform, which is governed by Meta Platforms, Inc.'s own privacy policy. By initiating a WhatsApp chat with us, you consent to your phone number being received and used by our team for the purposes described in this policy.
The Site is intended for B2B users and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
PRYVONA TRADING reserves the right to update this Privacy Policy at any time. The most current version will always be posted on this page with a revised "Effective date". Continued use of the Site after changes constitutes your acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your data-rights, contact our Grievance Officer at: Email: pryvonatrading@gmail.com Phone / WhatsApp: +91 87962 54525 Address: H-30 Plot No. 6 & 7, Third Floor, Gulshan Park, Vijay Chowk, Laxmi Nagar, Delhi – 110092 GSTIN: 07AAQCP4504R1ZP · CIN: U47912DL2025PTC459509
Minimum order quantity 50 KG. We respond within 24 hours.